Shipping
I ship once a week on a thursday - please get in touch if it is urgent.
uk postage fee £4.50 - This will not always cover the full cost of posting your order but contributes to the overall costings. I am happy to arrange free local collection.
europe postage fee £14 - unfortunately since leaving the eu postage costs to europe have increased and this helps to cover larger items. please also check customs charges before ordering. posted via royal mail tracked & signed for.
worldwide postage costs is £29 - this is sent via royal mail tracked and signed for. please note that this is for 1x parcel up to 2kg - additional postage costs will be charged if your parcel goes over this price as more than one parcel will need to be sent.
orders despatched within 4 working days but may take longer during busy periods. If you require something urgently please get in touch.
I take full RESPONSIBILITY for the packaging of items and any item that arrives damaged you will RECEIVE a full refund or another item of your choice, no questions asked.
Please note returns are at your own cost.
a) If you are returning a faulty product, we will also refund the return postage costs but advise you get in touch with a photograph as this may not be necessary.
b) If you are returning your entire order we will refund any initial delivery charges outside of the UK.
c) *Sale goods are non refundable, buyer agrees to purchase with known faults within samples, seconds or discontinued stock.
any problems please feel free to email me.
payment
I accept all major debit and credit cards via PayPal
The payment methods accepted are:
Visa
Mastercard
Maestro
American Express
Paypal
COPYRIGHT: Respecting the Handmade
Every photograph, design, diagram, and written word shared on this website and through my official shop and social media channels is part of a slow, intentional process, made by hand, with care.
All content is protected under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. This means you’re welcome to share my work with credit, but not to alter it, sell it, or use it in ways that detach it from its original context — especially in commercial or technological spaces.
In particular, none of my work — visual or written — may be used in the training of generative AI, or as part of datasets that feed into automated systems. These pieces are human-made, and I ask that they remain experienced as such.